Terms & conditions

The terms and conditions mentioned below apply to all bookings for Regos Resort Hotel made through this website. Hotel Regos is a Traditional Beach Apartments Hotel in Paradisos, Neos Marmaras , Halkidiki, Greece. (hereafter “we” or “our”).

Pricing
All rates shown online are per apartment per night (unless otherwise stated). Rates are including VAT and including local city taxes. Rates are subject to change without notice. However, your rate is guaranteed once you receive a booking confirmation , except if there is a bug due to an upgrade in prices.

Payment ( Refundable Reservations)
The guest will be charged 50% of the total price between reservation and 14 days prior to arrival. Upon arrival will pay the rest 50%. Advanced Payment must be settled with Paypal or Credit/Debit Card or Bank Wire. 
At arrival payment of the rest (50%) must be settled by cash or credit card, debit card. 

We accept the following types of credit cards:
 MasterCard
 Visa

Payment ( Non-Refundable Reservations)
During your reservation you will be asked to make a full payment (100% of total) to complete your reservation. Payments must be settled with Paypal or Credit/Debit Card or Bank Wire. 

We accept the following types of credit cards:
 MasterCard
 Visa


Cancellation policy
We use two different cancellation policies, depending on the reservation you make and you can do it either from the link in your confirmation email or with search in our reservation system webpage https://regosresorthotelhalkidiki.reserve-online.net You may be charged for the cancellation according to the property's cancellation or no-show policy. We advise you to carefully read the accommodation's cancellation or no-show policy before making your booking.

Refundable reservations

There will be no cancellation fee for cancellations made up to 21 days before the intended date of arrival. For cancellations made during 21 to 15 days preceding on the intended date of arrival, we will charge of 30% of the total amount. For cancellations made during 14 to 1 days preceding on the intended date of arrival, we will charge of 50% of the total amount. For cancellations made after 00.00am on the intended date of arrival and in case no cancellation is made or no show, we will charge 100% of the total amount.

Non refundable reservations

It is not possible to modify or cancel this reservation in any case. The total costs for all apartment nights, will be charged directly after your reservation is made.

Withdrawal Policy
Only in the case of a reservation with a "Refundable Price" can the customer cancel the reservation within 24 hours from the reservation time. In the event that an advance has been paid using a credit/debit card or bank deposit, the customer is fully responsible for the return costs and handling that the bank may require. Regos Resort Hotel will take the necessary steps to refund the amount but does not bear any responsibility for the length of time it will take to complete the process.

Pets
It is not allowed in the hotel.

Car parking
The hotel offers it’s own private parking inside the hotel's property. With each apartment reservation you have for free one parking lot.

Smoking
Please note that the hotel is non smoking in public places. Also it is not allowed the smoking inside the apartment.

Arrival and departure
Hotel apartments are guaranteed ready for check-in from 2pm on the day of arrival. Rooms must be vacated by 12 noon on the day of departure. Late check-out until 6pm is possible, depending on availability, for an additional charge of 50% of 1 night price / per room.

Complaints or comments
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel's reception at the time of your stay so that we can resolve it immediately.

General information
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time. In case the above terms and conditions do not sufficiently foresee in any case, Hotel Regos will decide regarding this issue.